Customer Care Manager (all genders) auf Fuerteventura oder kanarische Inseln
Core
Central communication interface between internal teams and customers to ensure a harmonious and consistent customer experience, building long-term relationships and developing tailored benefits.
Role type
Customer Care Manager
Builds
Long-term customer relationships and tailored benefit offerings
Domain
Human Resources / Customer Success
Deliverable
client delivery (via careerplan.io/jobs/2824928-customer-care-manager-all-genders-auf-fuerteventura-oder-kanarische-inseln-at-valuenet-hr)
Required skills
Business administration degree or equivalent, 2+ years experience in key account management, project management, or customer success, high service orientation, empathy, assertiveness, planning and coordination skills
Preferred skills
Negotiation skills
Technologies
N/A
Responsibilities
Coordinate exchange between internal departments and customers, develop and maintain long-term customer relationships through regular personal exchange, analyze individual customer needs to ensure satisfaction, proactively inform customers about new benefits and developments, expand and implement innovative bonus models
Seniority
Mid-level, hands-on IC
