Strategic Key Account Manager
Core
Manage strategic relationships with leading financial institutions to drive retention, renewal, and growth of fraud prevention platform accounts.
Role type
Senior Strategic Account Manager (Revenue Accountable)
Builds
Fraud prevention platform for banks and payment companies
Domain
Fintech / Cybersecurity / Fraud Prevention
Deliverable
client delivery
Required skills
Strategic account management, MEDDICC framework, enterprise software sales, ROI case building, executive stakeholder management, contract negotiation, international travel
Preferred skills
Financial services industry experience, fraud prevention domain knowledge, behavioral biometrics familiarity, scale-up environment experience
Technologies
NICE Actimize, Feedzai, Featurespace
Responsibilities
Own end-to-end renewal and upsell process for strategic accounts, build value measurement frameworks and ROI cases, identify expansion opportunities across products and regions, conduct executive business reviews, collaborate with Product and Data Science to deliver customer outcomes, respond to escalations
Seniority
Senior, hands-on IC
