Front Desk Clerk - Bellagio
Core
Front Desk Representative creating warm first impressions and seamless stays for guests in a luxury resort environment.
Role type
Front Desk Clerk
Builds
Guest check-ins, check-outs, reservations, and special requests
Domain
Hospitality / Luxury Resort
Deliverable
client delivery
Required skills
Guest check-in/check-out management, cash and credit transaction processing, room upgrades, MGM Rewards enrollment, cross-departmental coordination, conflict resolution
Preferred skills
Guest-facing customer service experience, cash handling experience
Responsibilities
Welcome guests and resolve concerns, manage arrivals and departures, process payments and balance cash, promote room upgrades and loyalty programs, partner with Housekeeping
Seniority
Entry-level, hands-on IC