Sachbearbeiter Beschwerdemanagement (m/w/d)
Core
Handling complaints, inquiries, and violations within a ticketing system for audit quality and compliance.
Role type
Administrative complaint management specialist
Builds
Audit quality processes and compliance records
Domain
Financial services / Compliance
Deliverable
dashboards & analysis
Required skills
Ticket system management, data documentation, database maintenance, written communication, deadline management, MS Office
Preferred skills
Customer service experience, handling high volumes of standardized cases, familiarity with audit processes