Customer Service Representative - PH (Remote)
Core
Customer-focused professional handling inquiries, complaints, collections, and administrative tasks via phone, email, and in-person to ensure positive customer experiences.
Role type
Customer Service Representative
Builds
Customer support operations and collections processes
Domain
Business Process Outsourcing (BPO) / Customer Support
Deliverable
client delivery
Required skills
Verbal communication, written communication, problem-solving, organization, multitasking, CRM usage, ticketing tools
Preferred skills
Accounts Receivable, Billing, night shift work