(Sr.) Commercial Associate (m/f/d)
Core
Act as a trusted advisor to B2B SaaS customers in the metals and mining industry, driving efficiency, sustainability, and cost optimization through consulting-like projects and onboarding.
Role type
Senior Commercial Associate (Customer Success & Business Development)
Builds
Scalable onboarding journeys, implementation projects, and strategic partnerships for industrial buyers and suppliers.
Domain
Metals and mining industry + B2B SaaS
Required skills
Business development, onboarding & adoption, project management, marketplace liquidity support, strategic partnership building, product feedback integration, scaling customer success
Preferred skills
Experience in metals & mining, consulting, or fast-paced startups
Technologies
None stated
Responsibilities
Conduct market analyses and go-to-market design; lead implementation projects across customer management levels; support users in discovering new counterparties and closing deals; build trust and identify growth opportunities; feed customer insights into product roadmap; develop best practices and playbooks for Customer Success.
Seniority
Mid-level, hands-on IC