Manager, Global Strategic Accounts
Core
Managing operational relationships with PayPal's global merchants, supporting account managers in strategic initiatives, and driving customer satisfaction and loyalty.
Role type
Manager, Global Strategic Accounts
Builds
PayPal's end-to-end payments solution for merchants
Domain
Fintech / Global Payments
Deliverable
client delivery
Required skills
merchant relationship management, account health monitoring, business process improvement, net new business prospecting, cross-functional coordination
Preferred skills
strategic initiatives support, revenue retention and growth
Responsibilities
Manage day-to-day operational merchant relationships, Support Account Manager with operational and administrative tasks, Coordinate with Onboarding Manager, Solutions Architect, and Engineering team, Drive net new business prospecting, Monitor account health, adoption, and customer satisfaction
