Sr Account Representative, Small and Medium Business
Core
Acquire, manage, and expand relationships with small and medium-sized merchants to drive commercial outcomes.
Role type
Senior Account Representative (SMB)
Builds
Merchant payment solutions and cross-sell opportunities
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
relationship management, commercial strategy, data analysis, cross-functional collaboration, risk assessment, forecasting
Preferred skills
AI tool utilization, complex account ownership, churn prevention, process optimization
Technologies
AI-powered analytics tools
Responsibilities
Act as the single point of contact for merchants, use analytical skills to recommend best solutions, influence process quality and efficiency, resolve merchant needs by mobilizing internal teams, share insights with less experienced colleagues
Seniority
Senior, hands-on IC
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