Sr Manager, Account Management
Core
Lead a market-specific SMB commercial organization to drive managed-book growth, retention, and productivity for PayPal's small and medium-sized business customers.
Role type
Senior Manager, Account Management
Builds
SMB payment solutions and merchant services
Domain
Fintech / Payments
Required skills
Team leadership and coaching, Strategic planning, Data analysis (value, coverage, churn, pipeline), Cross-functional partnership, Process improvement, Executive influence
Preferred skills
AI utilization for growth assessment, Talent development, Conflict resolution
Responsibilities
Lead and coach a team of Account Managers against commercial outcomes; Master the use of AI to assess growth and retention opportunities; Partner with cross-functional teams to remove barriers; Monitor team effectiveness and drive process improvements; Own commercial plan and resource allocation.
Seniority
Senior Manager, hands-on leadership
