Manager, Large Enterprise Commercial
Core
Lead large enterprise merchant accounts to drive revenue retention, upsell, and cross-sell opportunities within the payments and fintech sector.
Role type
Senior Manager, Large Enterprise Account Management
Builds
Sustainable, long-term value for merchants and PayPal through strategic account plans and operational excellence
Domain
Payments / Fintech / Large Enterprise Commercial
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic account planning, revenue retention, upsell and cross-sell execution, complex contract negotiation, stakeholder management, pipeline forecasting, CRM proficiency (Salesforce), cross-functional collaboration, market trend analysis
Preferred skills
Experience in payments, technology, or financial services, deep knowledge of e-commerce and merchant services, familiarity with fintech products and digital platforms, executive-level relationship building
Technologies
Salesforce
Responsibilities
Develop and execute account strategies aligned with PayPal's vision; Drive revenue retention, upsell, and cross-sell opportunities; Negotiate and manage complex commercial terms and contracts; Monitor and enhance account health and mitigate risks; Advocate for merchant needs to drive innovation; Oversee merchant operations for seamless onboarding and integration; Coordinate cross-functional teams to deliver account plans; Collaborate on pipeline management and revenue forecasting; Leverage competitive insights to refine strategies
Seniority
Manager, hands-on leadership