Senior Technical Account Manager- AEC (French and Spanish speaking)
Core
Senior Technical Account Manager supporting large enterprise AECO customers to optimize product investment and achieve business outcomes through proactive technical governance and advisory.
Role type
Senior Technical Account Manager (AECO)
Builds
Reliable and secure enterprise deployment of Autodesk cloud and desktop applications
Domain
Architecture, Engineering, Construction, and Operations (AECO)
Deliverable
client delivery
Required skills
AECO product expertise, cloud services management, enterprise troubleshooting, data analytics, workflow optimization, presentation delivery, project prioritization, multilingual communication
Preferred skills
Technical consulting, technical project delivery, Navisworks, AutoCAD
Technologies
Autodesk Revit, Autodesk Construction Cloud, Autodesk Forma, Autodesk Navisworks, Autodesk AutoCAD
Responsibilities
Establish and maintain technical relationships with enterprise customers; handle priority escalations and monitor service level compliance; provide technical assistance and recommendations based on data analytics; partner with customer IT and design groups for application installation, licensing, and performance; deliver coaching sessions to increase adoption; manage key events like major upgrades; provide strategic technical health governance.
Seniority
Senior, hands-on IC