Kundenservice Mitarbeiter (m/w/d)
Core
Central customer service interface handling order processing, delivery tracking, and claims management for logistics clients.
Role type
Customer Service Representative (Logistics)
Builds
Order fulfillment and delivery coordination for logistics service clients
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Order management, claims handling, WMS usage, MS Office, proactive communication, process orientation
Preferred skills
Logistics industry experience, English language skills
Responsibilities
Monitor order processing from capture to delivery, coordinate with warehouse and transport teams, handle customer complaints and damage claims, maintain service levels and customer data (via careerplan.io/jobs/2676072-kundenservice-mitarbeiter-mwd)
Seniority
Entry-level, hands-on IC