Job
Core
Manage customer service operations at a DHL retail station in Paphos, handling parcel delivery/reception, preparing bulk shipments, and promoting DHL products and solutions.
Role type
Customer Service Manager (retail logistics)
Builds
Parcel delivery and reception operations, bulk shipments, and customer-facing product solutions
Domain
Logistics / Courier services
Deliverable
client delivery
Required skills
Customer service, problem resolution, product promotion, shipment preparation, AWB handling, team collaboration
Preferred skills
Customer-centric approach, computer literacy
Responsibilities
Manage delivery and reception of parcels and envelopes, prepare bulk shipments, prepare pre-printed AWBs, monitor shipment progress, promote DHL products and solutions, handle customer complaints
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