Junior Account Manager (m/w/d)
Core
Junior Account Manager responsible for managing a portfolio of existing B2B customers, focusing on proactive contract renewals, retention, and identifying growth opportunities.
Role type
Junior Account Manager (B2B Renewal & Growth)
Builds
Long-term customer relationships and revenue growth for SaaS solutions
Domain
B2B SaaS Sales and Customer Success
Required skills
B2B sales experience, customer relationship management, contract renewal management, cross-selling and upselling, solution implementation support, account strategy development, event participation
Preferred skills
CRM systems (Salesforce, Microsoft Dynamics, SAP), technical understanding of SaaS solutions
Responsibilities
Manage assigned portfolio of existing customers, proactively contact customers before contract end to guide renewal process, identify growth and upselling opportunities, support customers with solution implementation, collaborate with sales and product teams, create and execute account strategies for revenue increase, participate in trade shows and events for customer acquisition and retention