Customer Success Manager (m/w/d)
Core
Drive successful rollouts and adoption of shyftplan, an all-in-one shift planning and workforce management platform for industrial clients.
Role type
Customer Success Manager (SaaS)
Builds
Workforce management and shopfloor execution platform for factories
Domain
Industrial software / Workforce management
Deliverable
production ML models
Required skills
Customer success, project management, solution scoping, workshop facilitation, AI tooling, analytical thinking, proactive problem solving
Preferred skills
Degree in business, computer science, or STEM, experience in SaaS or consulting, travel readiness for on-site client meetings