Junior IT Infrastructure Engineer
Core
Provide primary IT support and manage infrastructure tools to enable employee productivity and security.
Role type
Junior IT Infrastructure Engineer (Helpdesk & Asset Management)
Builds
Employee support experience and secure IT environments
Domain
IT Infrastructure / Helpdesk / Asset Management
Deliverable
client delivery
Required skills
Microsoft 365 administration, macOS support, hardware troubleshooting, asset registry management, security compliance (ISO27001), automation
Preferred skills
Process improvement, independent work
Technologies
Microsoft Intune, Entra ID, Teams, Outlook, SharePoint
Responsibilities
Respond to IT support requests via helpdesk, manage user onboarding/offboarding, maintain asset registry, troubleshoot hardware and meeting room tech, produce user and asset reports, implement security controls, maintain ISO27001 compliance
Seniority
Junior, hands-on IC
