Vertriebsmitarbeiter (m/w/d) - Bestandskunden
Based in Germany
Core
Retain existing customers through targeted communication, individual consulting on follow-up offers, and implementation of strategic retention measures.
Role type
Account retention sales representative
Builds
Lease End solutions and customer retention strategies
Domain
Automotive leasing / Customer retention
Deliverable
product features
Required skills
Sales orientation, Customer insight, Negotiation skills, Communication strength, Rhetoric
Preferred skills
Experience in sales or customer service, Automotive knowledge
Technologies
Customer data, Vehicle data
Responsibilities
Communicate with customers and dealers via phone to ensure retention after contract end, Use customer and vehicle data to offer tailored solutions, Optimize processes to improve the customer journey, Proactively approach customers with timely offers
Seniority
Entry-level to Mid-level