Automotive Sales Consultant
Core
Assist customers to find the perfect vehicle that meets their needs and provide an exceptional guest experience through the sales process. (via careerplan.io/jobs/5212910007-automotive-sales-consultant-at-pacific-volkswagen)
Role type
Automotive Sales Consultant
Builds
Vehicle sales
Domain
Automotive retail
Deliverable
product features
Required skills
consultative selling, negotiation, CRM software proficiency, customer relationship management, industry trend analysis
Preferred skills
automotive sales experience, commission-based sales experience
Technologies
CRM software
Responsibilities
Engage customers with consultative selling skills to help them select a vehicle and make informed purchasing decisions. Stay updated on industry trends, new vehicle models, and competitive offerings to effectively communicate product advantages and detailed specifications to customers. Build and maintain strong relationships with customers to ensure repeat business and referrals. Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress. Ensure optimal levels of customer service and client retention by promptly and effectively addressing customer complaints or concerns. Take ownership of the customer's experience by completing additional tasks that help the dealership create a positive impression.
Seniority
Entry-level to Mid-level, hands-on IC
