Inside Sales Representative
Core
Process orders and quotations via fax, email, or telephone; coordinate customer service execution for a manufacturer's rep firm in the electrical industry.
Role type
Inside Sales Representative
Builds
Order processing, quotes, and customer service coordination for lighting, electrical, and industrial products
Domain
Electrical manufacturing and distribution
Deliverable
product features
Required skills
Order processing, quotation handling, customer service, phone etiquette, email management, account setup, complaint resolution, pricing and availability communication, data entry
Preferred skills
Electrical industry experience, Microsoft Office proficiency (Outlook, Word, Excel), teamwork
Responsibilities
Answer incoming calls, process orders and returns, provide pricing and delivery updates, set up new customer accounts, resolve customer complaints, follow up on sales process
Seniority
Entry-level to Individual Contributor