CareerPlan

(Senior) Commercial Manager E-Commerce (m/w/d)

Düsseldorf, Nordrhein-Westfalen, DEFull-time2026-11-07 → 2026-11-10
Hybrid

Core

Responsible for the commercial development of the B2B online shop and steering performance across the digital customer journey.

Role type

Senior Commercial Manager E-Commerce

Builds

B2B Online Shop

Domain

B2B E-Commerce / Recruitment Technology

Required skills

B2B sales strategy, digital customer journey optimization, data-driven decision making, cross-functional team coordination, market and competitive analysis, campaign management, forecasting, CRM management, GenAI/LLM tool usage

Preferred skills

Salesforce, Anaplan

Technologies

Salesforce, Anaplan, GenAI tools (Claude, Copilot, Gemini)

Responsibilities

Steer commercial performance of the B2B online shop to increase sales share and market share; Coordinate stakeholders across Sales, Marketing, Analytics, Product, and Tech; Define and implement target-group-specific measures from short-term campaigns to structural changes; Optimize the digital customer journey to improve conversion rates and drive up/cross-selling; Prepare and present commercial performance reports (leads, impact, revenue) for management forecasting and sales channel comparison

Seniority

Senior, hands-on IC