Account Manager for Internal Creative Agency
Core
Strategic Account Manager building proactive partnerships between Citi's internal marketing partners and Skyline (Citi's internal creative agency) to identify needs, shape solutions, and demonstrate measurable business impact.
Role type
Senior strategic account manager (internal agency)
Builds
Strategic partnerships and integrated marketing solutions for Citi's internal business units
Domain
Financial services / Internal marketing & creative agency
Required skills
Strategic partnership building, internal client intelligence gathering, opportunity development, solution shaping, account planning, value storytelling, stakeholder management, risk assessment, compliance adherence
Preferred skills
None stated
Technologies
None stated
Responsibilities
Build trusted relationships with internal marketing partners to understand business priorities and organizational dynamics; Identify opportunities for Skyline to engage earlier in the planning cycle; Lead intake conversations to clarify business problems and define objectives before execution; Maintain structured account plans covering priorities, stakeholders, and risks; Partner with Strategy, Creative, and Data teams to develop proactive recommendations; Capture and communicate evidence of Skyline's business impact and efficiency gains.
Seniority
Senior, hands-on IC