Werkstudent Client Service Management (m/w/d)
On-site
Core
Provide reliable support to existing customers and potential prospects via phone and email, resolving their inquiries and ensuring satisfaction.
Role type
Student client service representative
Builds
Customer support and operational process handling for a digital investment and banking platform
Domain
Fintech / Digital Banking
Deliverable
client delivery
Required skills
Customer service, communication, problem-solving, operational process coordination, project support
Preferred skills
Prior internship or student work experience
Technologies
None stated
Responsibilities
Answer customer inquiries via phone and email, coordinate with internal departments to resolve issues, support operational processes in brokerage or wealth management, coordinate tasks with internal teams and external partners, assist with special projects
Seniority
Student / Intern