Supervisor, Administrative Services (New York, NY)
Core
Supervise administrative assistants to ensure efficient, scalable support for the Administrative Services team.
Role type
Senior IC administrative supervisor
Builds
Administrative support operations for the firm
Domain
Financial services / Administrative operations
Required skills
Team leadership, performance management, staffing and recruitment, policy development, stakeholder communication, process improvement, system adoption, training and coaching
Preferred skills
Experience with enterprise platforms (CRM, ReadSoft, Concur), digital transformation initiatives
Technologies
Workday, Concur, CRM, ReadSoft
Responsibilities
Manage direct reports and align tasks with strategic priorities; recruit, onboard, and manage staffing; oversee timekeeping, leave management, and expense reconciliation; develop and enforce policies and procedures; provide coaching and feedback to drive performance; facilitate staff meetings and coordinate team-building events; offer occasional hands-on administrative support to cover gaps.
Seniority
Senior, hands-on IC