Programme Manager, Senior Associate - London
Core
End-to-end delivery of tailored learning programmes for financial services clients, covering discovery, mobilisation, delivery, evaluation, and close-out.
Role type
Senior Associate Programme Manager
Builds
High-quality, tailored learning solutions for clients across the financial services industry
Domain
Financial services education and training
Required skills
Programme planning, governance, risk management, cross-functional stakeholder management, client relationship management, delivery workflow execution, resource coordination, data-driven improvement analysis
Preferred skills
Blended/digital learning programme delivery, Learning Management Systems (LMS) configuration, virtual learning platforms (Zoom, Microsoft Teams), SCORM, CRM/service-management systems, process automation
Technologies
LMS, Zoom, Microsoft Teams, SCORM, CRM, service-management systems
Responsibilities
Take end-to-end ownership of a portfolio of tailored learning programmes; Serve as the primary delivery contact for clients; Develop and maintain integrated delivery plans; Coordinate internal and external resources; Lead programme reviews and debriefs; Identify opportunities to simplify, standardise or automate routine delivery activities
Seniority
Senior, hands-on IC
