Senior Account Representative, SMB (South)
Core
Own end-to-end commercial relationships for a portfolio of ~80 high-value SMB merchants in Southern Germany, driving product adoption and transaction margin growth.
Role type
Senior Account Representative (SMB Sales)
Builds
PayPal payment solutions and merchant services for small and medium businesses
Domain
Fintech / Payments / SMB
Deliverable
client delivery
Required skills
commercial strategy, account management, cross-functional collaboration, data-driven prioritization, risk management, solution design, stakeholder influence, forecasting, complex problem solving
Preferred skills
AI tool utilization, portfolio health reporting, mentoring junior account managers
Technologies
AI-powered tools, commercial data platforms
Responsibilities
Acquire, manage, and expand relationships with SMB merchants; Develop tailored account plans and commercial strategies; Use analytical skills to recommend best solutions; Collaborate internally to influence process quality and efficiency; Support less experienced colleagues with best practices
Seniority
Senior, hands-on IC
