Manager, Inbound Sales: Individual Retirement- Annuities
Core
Lead a team of Inbound Sales Consultants to respond to customer and financial professional inquiries and convert interest into annuity sales.
Role type
Manager, Inbound Sales (Annuities)
Builds
Annuity sales revenue and pipeline for Prudential's Individual Retirement business
Domain
Financial Services / Retirement Planning
Required skills
Annuity product knowledge, sales leadership, team coaching, consultative selling, performance monitoring, change management, staffing planning
Preferred skills
Inbound/contact-center team leadership, MBA, CFP
Technologies
CRM, sales analytics tools, performance management systems
Responsibilities
Lead, coach, and develop a team of 10+ Inbound Sales Consultants; Drive sales results across inbound customer and financial professional interactions; Monitor team performance, sales activity, service levels, and development needs; Implement sales strategies and initiatives with Sales leadership and business partners; Represent Inbound Sales on cross-functional projects and initiatives; Anticipate staffing needs to support inbound sales demand.
Seniority
Manager, team leadership