Change Manager
Core
Deliver business and regulatory change initiatives, ensuring operational readiness and stakeholder adoption across Standard Life and Phoenix Group.
Role type
Associate Change Manager
Builds
Business readiness plans, stakeholder engagement strategies, and AI-enabled change delivery processes.
Domain
Financial services / Pensions / Insurance
Required skills
Change management expertise, stakeholder management, business impact assessment, readiness planning, risk management, continuous improvement, Microsoft Copilot proficiency, AI solution application
Preferred skills
Financial services experience, testing and implementation support, customer journey mapping, Lean Six Sigma, Change Management qualification, Microsoft Copilot Studio configuration, AI coaching
Technologies
Microsoft Copilot, Copilot Studio, AI-enabled tools
Responsibilities
Deliver change initiatives per Enterprise Transformation Office framework, assess impacts on people/processes/technology, build stakeholder relationships, coordinate readiness and training, manage project risks, apply continuous improvement, leverage AI tools for process mapping and stakeholder analysis, support AI adoption within the team
Seniority
Associate, hands-on IC