Customer Activation Manager | Strategic Enterprise
Core
Transforming how large enterprises run their finances by driving adoption of agentic finance workflows and AI tools to achieve measurable business outcomes like cycle improvement and spend visibility.
Role type
Senior Strategic Enterprise Customer Success Manager (Change Management)
Builds
Agentic finance workflows and AI-driven operational changes for Fortune 500 and large enterprise clients
Domain
Fintech / Enterprise Finance / AI Operations
Deliverable
client delivery
Required skills
Enterprise change management, AI fluency, Financial impact communication, Technical acumen, Executive stakeholder management, Workflow transformation strategy
Preferred skills
Agentic workflow experience, Finance domain depth (FP&A, accounting ecosystems), Demonstrated commercial impact, AI-first company background, Startup experience, Independent C-suite relationship building
Technologies
AI tools, APIs, Integrations
Responsibilities
Lead enterprise customers through full transformation journey from implementation to agentic workflow adoption; Build and own change management strategy including stakeholder mapping and coalition building; Quantify and communicate financial impact (ROI, variance reduction) to CFOs; Run executive-level stakeholder management across multiple organizational layers; Use AI tools daily for preparation, synthesis, and automation; Partner with Account Executives and Technical Consulting for seamless implementation; Surface customer insights to Product to shape roadmap evolution
