AI Solutions Principal
Core
Lead client adoption of Microsoft 365 Copilot and AI tools by assessing readiness, building roadmaps, and delivering training in regulated industries.
Role type
Senior IC AI Solutions Principal (Client-facing)
Builds
Client-specific AI adoption roadmaps, lightweight automations, reusable prompts, and training programs
Domain
Managed IT services / Microsoft 365 / Regulated industries (Finance, Healthcare)
Required skills
AI tool fluency (ChatGPT, Claude, Copilot), Microsoft 365 expertise, workflow assessment, roadmap creation, training delivery, automation building, security mindset
Preferred skills
Experience in regulated environments (HIPAA, GLBA, SOX), familiarity with Microsoft Purview/DLP, public portfolio of AI work
Technologies
ChatGPT, Claude, Microsoft Copilot, Copilot Studio, Power Automate, PowerShell, SharePoint, Teams, OneDrive, Outlook, Microsoft Purview, GitHub
Responsibilities
Meet with client leaders to assess AI readiness and identify workflow challenges; create practical AI adoption roadmaps; lead Copilot pilots including user selection and success tracking; build lightweight automations with Copilot Studio and Power Automate; partner on sensitivity labels and DLP settings; deliver live and recorded training on prompt writing and workflows; develop reusable prompts, templates, and playbooks; keep the team informed on AI tool developments; help account managers identify AI opportunities; create thought leadership content (newsletters, blogs, webinars)
Seniority
Senior, hands-on IC with potential for mentorship