Account Manager, Customer Connect
Core
Manage an existing portfolio of Financial Buy Side and Sell Side customers to drive revenue retention and gross sales growth.
Role type
Senior Account Manager (Financial Services)
Builds
Revenue growth and retention strategies for financial market clients
Domain
Financial Markets Infrastructure & Data
Deliverable
client delivery
Required skills
consultative selling, strategic account planning, revenue forecasting, stakeholder management, digital communication, market intelligence, negotiation, relationship cultivation, business acumen
Preferred skills
persuasive communication, creative problem solving, adaptability, high energy, entrepreneurial spirit, quick learner
Technologies
CRM systems, digital communication tools, social media platforms
Responsibilities
Manage and grow revenue from the customer book, establish long-term customer relationships, maintain ties with key decision makers, develop high-velocity engagement strategies, implement retention and growth-centric account strategies, collaborate with internal business units, forecast revenue, track customer activity in internal systems, act as primary client contact, provide accurate information timely, gather competitor intelligence, and execute sales plans.
Seniority
Senior, hands-on IC