Account Manager (Boston)
Core
Account Manager supporting an Account Executive to drive sales lifecycle, customer retention, and growth within assigned accounts.
Role type
Account Manager (Sales Support)
Builds
Sales pipelines, renewal cycles, and professional services engagements for cybersecurity clients.
Domain
Cybersecurity / Information Security
Deliverable
client delivery
Required skills
Inside sales experience, Cyber security domain knowledge, Salesforce.com proficiency, Microsoft Office proficiency, Relationship management, Opportunity identification, Forecast management
Preferred skills
AI-enabled tools usage, Flexible schedule adaptability
Responsibilities
Respond to customer inquiries and move to resolution, Serve as liaison between customers, vendors, and internal resources, Develop and retain product and industry knowledge, Leverage vendor resources to bring value to customers, Manage open opportunities and identify whitespace, Close renewal, upsell, and net new sales cycles with AE guidance, Assist in forecast management and strategic reporting
Seniority
Individual Contributor