Senior Technical Account Manager - West / PNW (WA)
Core
Senior Technical Account Manager serving as the trusted technical voice and strategic advisor for enterprise customers, bridging the gap between Oasis Security's platform and client technical teams to drive adoption and success.
Role type
Senior Technical Account Manager (Enterprise Cybersecurity)
Builds
Enterprise identity and security access management platform for Fortune 500 companies
Domain
Cybersecurity / Identity and Access Management (IAM)
Deliverable
client delivery
Required skills
Technical account management, enterprise customer relationship management, strategic advisory, technical onboarding leadership, business renewal and expansion, cross-functional collaboration, stakeholder influence, complex problem solving, product adoption driving
Preferred skills
Early-stage startup experience, working with IT practitioners and DevOps teams
Technologies
Identity and security platforms, AI agent access management tools
Responsibilities
Lead technical onboarding for new customers, establish and maintain relationships with key stakeholders, monitor usage to identify upsell and renewal opportunities, collaborate with Product teams to shape future development, resolve technical blockers, manage the full customer lifecycle including QBRs, collect and structure client feedback
Seniority
Senior, hands-on IC