CareerPlan

Senior Mobile CRM Manager in Berlin - German Speaking (m/w/d)

BerlinRemoteFull-time2025-11-12 → 2026-11-11
Hybrid

Core

Senior manager building and leading a CRM and Customer Engagement team to develop lifecycle programs for mobile app clients.

Role type

Senior Manager, Mobile CRM & Lifecycle Marketing

Builds

Scalable CRM processes and high-performance customer lifecycle programs for mobile app clients

Domain

Mobile App Marketing / Customer Lifecycle Management

Required skills

CRM strategy, lifecycle marketing, campaign management, data analysis, team leadership, project management, stakeholder management

Preferred skills

Experience with Braze, MoEngage, Airship, CleverTap, Batch, Iterable

Technologies

Braze, MoEngage, Airship, CleverTap, Batch, Iterable

Responsibilities

Lead and develop a team of CRM specialists; Develop and expand CRM and lifecycle marketing strategies; Conceive, manage, and optimize cross-channel CRM campaigns; Analyze customer and campaign data to derive actionable insights; Collaborate with cross-functional teams to enhance customer experiences; Mentor team members and establish best practices.

Seniority

Senior, hands-on IC with team leadership