Senior Account Manager 🇫🇷
Core
Retain and grow key European D2C brand accounts by acting as a trusted advisor on logistics operations, service, and cost to drive business impact.
Role type
Senior Account Manager (Logistics/E-commerce)
Builds
Logistics fulfillment services for D2C brands
Domain
E-commerce logistics and fulfillment
Deliverable
client delivery
Required skills
Strategic account management, data analysis, Excel proficiency, cross-selling/upselling, stakeholder management, problem-solving
Preferred skills
Entrepreneurial mindset, passion for digital technology, multilingualism (Spanish, German, Italian)
Responsibilities
Build and maintain relationships with strategic merchant accounts, define improvement plans based on data analysis, monitor customer feedback and performance trends, contribute to product and operational improvements, identify growth metrics for merchants, implement cross-selling and upselling strategies
Seniority
Senior, hands-on IC