Account Manager (w/m/d)
Core
Account Manager responsible for managing and growing customer relationships, identifying new business opportunities, and ensuring successful delivery of products and services in the Industrial Automation sector.
Role type
Account Manager
Builds
Customer relationships and business growth in Industrial Automation
Domain
Industrial Automation, IoT, Industry 4.0
Deliverable
client delivery
Required skills
Customer relationship management, Upselling and Cross-selling, Contract negotiation, CRM management, Market trend analysis, Multi-account management
Preferred skills
IIoT applications, Industry knowledge (Food & Beverage, Pharma, Life Science, Home & Personal Care)
Technologies
CRM systems
Responsibilities
Serve as primary contact for customers, develop deep understanding of customer business requirements, represent the company at trade fairs, create and maintain business reports and proposals, collaborate with internal teams to meet customer expectations, monitor customer performance and KPIs, ensure high customer satisfaction by proactively addressing issues.
Seniority
Mid-level, hands-on IC
