Patient Success & Care Manager (m/w/d)
Hybrid
Core
You are the primary point of contact and emotional support for patients throughout their entire therapy journey, ensuring a motivating and strengthening experience via a therapy app. (via careerplan.io/jobs/2331530-patient-success-care-manager-mwd-at-kranus-health-gmbh)
Role type
Patient Success & Care Manager
Builds
A supportive therapy experience for patients using a digital health platform
Domain
Digital Health / Telemedicine
Required skills
Empathy, Customer Service experience, German (fluent), Technical troubleshooting, Resilience, Organization
Preferred skills
Process improvement ideas, Ability to explain complex topics simply