Key Account Service (m/w/d)
Core
Coordinate service operations for rental and sales machinery, optimize service processes, and manage the service chain for B2B customers.
Role type
Senior Service Operations Manager
Builds
Service workflows and reporting for B2B clients
Domain
Construction equipment rental and sales
Deliverable
dashboards & analysis
Required skills
Service management, process analysis, B2B customer communication, reporting, MS Office
Preferred skills
Disposition, machinery rental experience, German and English fluency
Responsibilities
Coordinate service for rental and sales machinery, optimize service processes, manage service chain with partners, report to management, handle warranty cases (via careerplan.io/jobs/2324537-key-account-service-mwd-at-luibl-rental-gmbh)
Seniority
Mid-level, hands-on IC