Call Center Agent im Forderungsmanagement
Core
Handling incoming and outgoing calls for debt collection, including payment reminders, dunning conversations, and negotiating payment terms with customers.
Role type
Call Center Agent (Debt Collection) (via careerplan.io/jobs/2312693-call-center-agent-im-forderungsmanagement-at-liquida-inkasso-gmbh)
Builds
Debt recovery solutions and payment agreements for clients
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
telephone communication, negotiation, documentation, data management, customer consultation
Preferred skills
experience in debt collection or call centers, familiarity with Ikaros or similar collection software