Collections Associate I
Core
Contact customers with overdue accounts to collect payments or negotiate installment plans.
Role type
junior collections associate (call center)
Builds
delinquent account resolutions and payment plans (via careerplan.io/jobs/37-001-F7-37E-collections-associate-i-at-sunbit)
Domain
financial services / debt collection
Deliverable
client delivery
Required skills
collections experience, call center experience, listening, communication, negotiation, patience, stress management, problem-solving, critical thinking, typing, computer skills
Responsibilities
Contact customers with overdue accounts, maintain records of contacts and payments, submit regular reports on unpaid accounts, comply with federal and state collection regulations