Менеджер по роботі з клієнтами (Tier-1)
Core
Managing Tier-1 client relationships, driving customer activity, and recovering inactive accounts through personalized communication.
Role type
Tier-1 Account Manager / Client Success Manager
Builds
Long-term client relationships and customer engagement
Domain
B2B Client Management / Customer Success
Deliverable
client delivery
Required skills
English (B2), client relationship management, proactive communication, account management, customer retention, personalized outreach
Preferred skills
Sales or support experience, self-organization, attention to detail
Responsibilities
Manage a portfolio of Tier-1 clients, maintain client activity via personalized offers, recover inactive accounts, communicate via email/messaging/phone, deliver high-quality service