Collection Manager - Ludhiana - Lending Collections
Core
Lead lending collections for a specific area, managing a team of collection officers to achieve recovery targets and control collection flow.
Role type
Senior IC collection manager
Builds
Repayment plans and collection outcomes for consumer and merchant loans
Domain
Financial services / Lending
Required skills
People management, team leadership, performance monitoring, negotiation, stakeholder management, legal issue resolution, productivity optimization
Preferred skills
Experience with collection agencies, training needs analysis, background check management
Technologies
Computers
Responsibilities
Achieve collection targets for assigned area, manage productivity of collection officers, monitor performance against parameters, support officers in legal/police issues, ensure documented feedback, manage training needs
Seniority
Senior, hands-on IC
