Manager of Renewals
Core
Lead and coach a team of Startup Contract Managers to guide customers through renewals, pricing conversations, negotiations, and long-term partnership planning.
Role type
Manager of Contract Management (Renewals)
Builds
Scalable renewal processes, systems, operational workflows, and repeatable frameworks for the Contract Management organization.
Domain
B2B SaaS, Customer Success, Commercial Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, complex contract negotiation, renewal strategy and forecasting, operational process design, cross-functional collaboration, executive communication, data-driven decision making
Preferred skills
Experience in b2b SaaS environments, ability to balance customer empathy with commercial integrity, adaptability in dynamic environments
Technologies
CRM systems, forecasting tools
Responsibilities
Lead and coach a team of 5 Startup Contract Managers, build scalable renewal processes and systems, partner cross-functionally with Sales, Product, Finance, and Legal, drive consistency in forecasting and pricing governance, translate negotiation strategies into playbooks, shape the long-term operational strategy for the function
Seniority
Manager, hands-on leadership
