(Junior) Account Manager (m/w/d) im Pflegesektor
Core
Account Manager responsible for acquiring warm leads, onboarding families, and managing customer relationships for a 24-hour care platform connecting families with caregivers.
Role type
Account Manager (Sales & Customer Success)
Builds
A digital platform matching families with 24-hour caregivers
Domain
Healthcare / Social Care / Digital Platform
Deliverable
client delivery
Required skills
Lead acquisition, customer onboarding, account management, conflict resolution, satisfaction surveys, contract closing
Preferred skills
Nursing training, Social Work, Health Management, Sales, Customer Success
Technologies
marta Platform
Responsibilities
Consult incoming leads, provide technical support for caregiver searches, manage customer portfolio, conduct satisfaction surveys, support caregiver transitions, create offers, share best practices for conflict resolution, provide feedback on processes
Seniority
Junior, entry-level