Sales Development Representative
Core
Respond to and qualify inbound customer inquiries from various channels to book sales meetings and manage the full sales lifecycle for qualified opportunities.
Role type
Sales Development Representative
Builds
Cisco solutions and services to help customers increase revenue
Domain
IT / Networking / Cloud Services
Required skills
Inbound inquiry qualification, lead management, sales conversation skills, multi-tasking, critical thinking, problem solving
Preferred skills
Channel partner sales experience, CRM tools (Salesforce, Outreach, Gong), fluency in additional languages (Italian, Spanish, French, Arabic, Hebrew, Polish)
Technologies
Cisco technology, Microsoft suite, Salesforce, Outreach, Gong
Responsibilities
Respond and qualify inbound inquiries generated from marketing campaigns, Engage with customers and prospects using defined touch patterns, Drive conversations matching products to business objectives, Meet response time SLAs and demand-to-lead conversion targets, Create and close opportunities working with customers, engineering and partners, Leverage channel partners to improve new sales opportunities, Manage sales opportunities using remote communication technologies, Generate pipeline across all segments of Cisco's business
Seniority
Entry-level to Mid-level