Renewals Manager
Core
Strategic role owning and implementing a portfolio of renewal contracts for Cisco products and services across assigned customer accounts to drive timely closure and minimize financial attrition.
Role type
Senior IC Renewals Manager
Builds
Renewal contracts for Cisco solutions
Domain
Technology sales / Enterprise recurring revenue
Required skills
Technology sales, Enterprise renewal management, Contract lifecycle management, Installed base data analysis, CRM/SFDC hygiene, Cross-functional collaboration, Risk escalation, Quote execution, Procurement workflow navigation, Financial attrition management
Preferred skills
Salesforce (SFDC) proficiency, Recurring revenue business models, SaaS subscriptions, Enterprise support services, Organizational discipline, Transactional deadline management
Technologies
Salesforce (SFDC), AI/automation tools
Responsibilities
Drive standard renewal cycles for support services and software subscriptions, Analyze and validate customer installed base records and contract lifecycles, Partner with Field Sales and Customer Success to navigate customer procurement workflows, Generate accurate quotes and manage ordering logistics, Escalate blockers or competitive risks early to senior team members
Seniority
Senior, hands-on IC