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Sr. Customer Marketing Manager, Organized Customer - Solid Tumor

South San Francisco💼 Full-time💰 $161,800–$161,800🗓 2026-07-28 → 2026-09-26

Core

Sr. Customer Marketing Manager leading access launch activities and pioneering organizational capabilities in the Pharmacy Benefit, Part D space for solid tumor products.

Role type

Senior Customer Marketing Manager (Organized Customer)

Builds

Integrated customer experiences, omnichannel engagement plans, and compliant promotional tactics for payers, hospital systems, and financial decision-makers.

Domain

Pharmaceutical / Biotech (Solid Tumor)

Deliverable

product features

Required skills

Customer strategy development, omnichannel campaign execution, agency management, content creation and approval, performance measurement, project and vendor management

Preferred skills

MBA, managed care industry experience, pharmaceutical/biotech customer engagement, multicultural marketing tactics

Technologies

Omnichannel marketing platforms, customer journey mapping tools

Responsibilities

Lead the Launch Access Team and overall Organized Customer marketing strategy; Establish and optimize critical elements of the patient experience; Optimize brand profitability through specific marketing channels for targeted access customer segments; Support field deployment through communication, training, and feedback loops; Define measurement plan and measure marketing performance to optimize campaigns

Seniority

Senior, hands-on IC

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