Employee Relations Specialist
Core
First point of contact for employees and managers regarding workplace concerns, policy interpretation, and employee relations matters.
Role type
Employee Relations Specialist
Builds
Positive employee experience and compliance with company policies and employment laws
Domain
Healthcare / Human Resources
Deliverable
client delivery
Required skills
Intake and triaging of employee relations issues, conducting investigations, conflict resolution, policy interpretation, case management, performance improvement plan (PIP) development, employment law knowledge
Preferred skills
HRIS utilization (Workday), workplace investigations support, HR certifications (SHRM-CP/SCP/PHR)
Responsibilities
Document initial statements and gather preliminary facts for workplace concerns, independently manage and investigate routine ER cases (attendance, conduct, performance), maintain confidential case records, advise employees and managers on policies and best practices, assist with HR policy development and training
Seniority
Junior to Mid-level, hands-on IC