Business Office Associate (Labor Pool)
Core
Administrative support for patient care operations including benefit collections, charge reconciliation, payment posting, insurance verification, and patient registration.
Role type
Administrative Business Office Associate
Builds
Patient registration workflows, insurance authorization records, and appointment schedules
Domain
Healthcare administration
Deliverable
dashboards & analysis
Required skills
Data entry, insurance verification, charge reconciliation, patient registration, scheduling, phone support, office equipment maintenance
Preferred skills
CHAA certification, business associate degree, 1 year office experience
Technologies
iCare system
Responsibilities
Perform benefit collections and charge reconciliation; Verify insurance and post payments; Register patients in iCare; Answer phones and schedule appointments; Contact patients on referral queues; Maintain office equipment and supplies
Seniority
Entry-level, individual contributor