Patient Access Advocate, PRN
Core
Greet patients, manage registration, verify insurance, collect payments, and perform clerical duties in an emergency room/urgent care setting.
Role type
Patient Access Advocate (clerical/front-desk)
Builds
Patient registration and billing workflows for ED/UC operations
Domain
Healthcare (Emergency Room/Urgent Care)
Deliverable
product features
Required skills
Insurance verification, payment collection, electronic health record data entry, multi-tasking, basic medical terminology, office equipment operation
Preferred skills
Medical billing codes (DRG, ICD-10, CPT, HCPCS), 1 year medical office experience
Technologies
Electronic health records, Microsoft Office (Word, Excel, Outlook), online electronic verification systems
Responsibilities
Greet patients and answer phones, update patient demographics, verify insurance eligibility, collect copayments and deductibles, perform visit closure activities, maintain patient files, clean waiting areas
Seniority
Entry-level, non-exempt