Leader, Renewals
Core
Lead commercial renewals strategy and a team of Renewal Managers across Mexico and Brazil to accelerate recurring revenue growth and ensure on-time renewals for enterprise customers.
Role type
Senior leadership IC (Renewals Manager / Sales Leader)
Builds
Annualized Recurring Revenue (ARR) and on-time renewal rates (OTRR) for software, subscription, and service portfolios.
Domain
Enterprise Technology / SaaS / Cloud
Required skills
Commercial sales leadership, revenue stewardship, commercial negotiation, deal structuring, pipeline governance, forecast management, CRM analytics, bilingual Spanish/English, cross-functional collaboration, talent development
Preferred skills
Portuguese proficiency, Cisco Enterprise Agreements (EAs) knowledge, cross-border team management, sales intelligence tools (Gong/AI), Cisco architecture domains
Technologies
Salesforce (SFDC), CRM analytics platforms, Gong, AI tools
Responsibilities
Guide regional renewals team to achieve quarterly booking targets and ARR expansion; Oversee regional pipeline governance and operational budgets; Implement account planning frameworks; Mentor and coach Renewal Managers across Mexico and Brazil
Seniority
Senior, hands-on IC with leadership responsibilities